EZ88 takes your privacy seriously. This policy clearly explains how we collect, use and protect your personal data in accordance with Malaysian law.
Six core principles that underpin how ez88 handles your personal data
All data transmitted between your device and ez88's servers is protected by 256-bit SSL encryption — the same standard used by financial institutions and banks in Malaysia.
EZ88 has never and will never sell, rent, or lease members' personal data to any third party for marketing or commercial purposes.
All of ez88's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data in Malaysia.
You have the right to access, correct, transfer or request deletion of your personal data at any time by contacting the ez88 team.
Ez88 only collects data that is genuinely necessary to deliver our services — we do not collect irrelevant or excessive information from members.
In the event of any security breach involving member data, ez88 is committed to notifying affected members within 72 hours of detecting the incident.
Concrete steps we take to safeguard the privacy and security of every member's personal data
Every bit of data transmitted between your browser and ez88's servers is encrypted using the latest TLS 1.3 protocol with AES-256 encryption. Data stored in our databases is also encrypted at rest — not just in transit.
Only ez88 staff who require data access to perform their duties are granted permission, and only to data relevant to their specific functions. All access is logged and monitored automatically by our internal security systems.
Ez88's security systems monitor all suspicious activity relating to member data around the clock. Our intrusion detection system (IDS) and intrusion prevention system (IPS) actively monitor all inbound and outbound traffic to and from our servers.
Ez88 offers two-factor authentication (2FA) for all member accounts. Once enabled, logging in from a new device requires additional verification via SMS OTP sent to your registered Malaysian mobile number — an extra layer of protection for your data and funds.
Ez88's data handling systems and practices are periodically audited by qualified independent cybersecurity firms. Audit findings are used for continuous improvement — not merely for compliance documentation purposes.
Ez88's Data Protection Officer ensures all data handling practices comply with Malaysia's PDPA. This Policy is reviewed every 12 months, or more frequently whenever relevant legislation changes.
This Privacy Policy ("Policy") describes how the ez88 platform, operating at ez88.run, collects, uses, stores, discloses and protects your personal data. This Policy applies to all registered ez88 members, website visitors and any individuals who interact with our platform.
Ez88 is fully committed to protecting the privacy of Malaysian users in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. By using the ez88 platform, registering an account, or submitting any personal data to us, you are deemed to have read, understood and agreed to this Privacy Policy.
If you disagree with any part of this Policy, please discontinue use of the ez88 platform. Privacy-related inquiries may be directed to ez88's Data Protection Officer by email at support@ez88.run at any time.
Ez88 collects personal data in three primary ways: data you provide directly during registration or use of the platform, data collected automatically while you use the platform, and data received from authorised third parties.
| Data Category | Specific Data Types | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, IC/passport number | Account registration & verification |
| Contact Information | Malaysian phone number, email address | Registration form |
| Financial Data | Payment method details, transaction history | Deposit & withdrawal processing |
| Game Data | Betting history, VIP points, account balance | Automated gaming activity |
| Technical Data | IP address, device type, browser, OS | Automatic server logs |
| Usage Data | Pages visited, session duration, clicks | Automated platform analytics |
Ez88 collects and processes your personal data solely for legitimate purposes necessary to deliver the platform's services. We do not process data for any other purpose without obtaining your additional consent.
Ez88 does not sell, rent or trade members' personal data to any third party. However, in certain limited situations, ez88 may share personal data with trusted third parties for the following purposes:
All third parties who receive personal data of ez88 members are bound by data protection agreements requiring them to uphold security standards equivalent to or exceeding those of ez88. ez88 is not responsible for the privacy practices of third parties unrelated to ez88's services.
Ez88 implements a range of technical, organisational, and physical measures to protect members' personal data from unauthorised access, alteration, disclosure, or destruction.
The ez88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how members use the platform.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the ez88 platform, including the ability to log in or make transactions. Ez88 does not use third-party cookies for advertising purposes.
Ez88 retains your personal data only for as long as necessary for the purpose it was collected, or as required under applicable Malaysian law. Once the retention period expires, your data will be securely deleted or permanently anonymised.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | For the duration of active membership | Required for continued service |
| Financial transaction records | 7 years from the transaction date | Malaysian legal requirements (AMLA) |
| Security & audit logs | 2 years from the date of creation | Security & compliance investigations |
| Closed account data | 5 years after account closure | Legal compliance & dispute resolution |
| Support correspondence | 3 years from the date of last interaction | Service references & quality control |
Once the specified retention period has ended, your data will be processed for secure deletion using methods that prevent data recovery, such as multi-pass data overwriting for digital storage media.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data processed by ez88:
To exercise any of the above rights, submit a written request to ez88's Data Protection Officer at support@ez88.run with the email subject "Personal Data Rights Request". Ez88 will respond within 21 working days. Ez88 reserves the right to verify your identity before processing any data access or deletion request.
If you are not satisfied with ez88's response to your privacy request, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia. Ez88 will cooperate fully with any investigation carried out by the relevant authorities.
The ez88 platform is not intended for individuals under the age of 18. Ez88 does not knowingly collect personal data from children or minors below the stipulated age.
If ez88 discovers that personal data belonging to a child has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed. If you believe your child or a minor has provided personal data to ez88, please contact us immediately at support@ez88.run.
Ez88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes to our practices, legal requirements or service improvements. Members will be notified of any material amendments via:
Continued use of the ez88 platform after an amended Privacy Policy takes effect constitutes your acceptance of the updated version. If you do not agree with the changes, please stop using the platform and contact ez88 to close your account before the amendment comes into effect.
The latest version of this Privacy Policy is always available at ez88.run/privacy-policy. Ez88 recommends reviewing this Policy periodically to stay informed about how we handle your personal data.
For any enquiries, concerns or requests relating to this Privacy Policy or the handling of your personal data by ez88, please contact our Data Protection Officer through the following channels:
EZ88 takes every privacy-related inquiry seriously and is committed to providing timely, clear, and helpful responses to all questions received. Please do not hesitate to contact us if any aspect of this Privacy Policy requires further clarification.
Malaysia's PDPA grants you the following rights — and ez88 is committed to honouring each one of them
Request a complete copy of all personal data ez88 holds about you in a readable format. Processed within 21 working days.
Request corrections to any inaccurate personal data. Most information can be updated directly through your ez88 account settings.
Where eligible, request the deletion of your personal data — subject to any legal retention obligations currently in force in Malaysia.
Object to the processing of your data for direct marketing purposes — effective immediately upon receipt of your request, with no justification required on your part.
Receive your personal data in a structured, machine-readable format (JSON or CSV) for your own use or to transfer to another service provider.
In certain circumstances provided for under the PDPA, you may request that ez88 temporarily restrict or suspend the processing of your personal data.
Understand how your data moves through the ez88 system — from the point of collection through to storage and, ultimately, secure deletion.
Your full name, Malaysian phone number, email address, and chosen password at registration. Used to establish your unique ez88 account identity and enable secure login.
Registered payment method details (Touch 'n Go, GrabPay, DuitNow, Maybank2u, CIMB Clicks, etc.) and transaction history. Used to process deposits, withdrawals and account holder verification.
Betting history across all ez88 games — blackjack, roulette, baccarat, slots, lottery, and e-sports. Used for VIP points calculation, weekly rebates, and suspicious activity monitoring.
IP address, device type, operating system and browser used when accessing ez88. Used for account security, suspicious login detection and platform optimisation for Malaysian devices.
Identity documents (IC or passport) may be requested for identity verification on withdrawals above certain thresholds, or where additional verification is required under Malaysian law.
All ez88 payment methods use secure encryption — your financial data is protected at every stage of the transaction
All transactions secured with 256-bit SSL • No full card data stored • PCI DSS compliant
The most frequently asked questions about privacy and data protection at ez88
Join over 100,000 Malaysian members who trust ez88 — an online casino platform with PDPA data protection, 256-bit SSL encryption and full Bahasa Malaysia support.